Key Highlights

Quantzig’s groundbreaking campaign analytics solution played a pivotal role in aiding a leading multinational Athleisure brand to identify vital customer cohorts and propensity levels, resulting in an impressive 20% surge in repeat customer rate during the assessment phase.

The client's Ecommerce team faced challenges in efficiently identifying and engaging transactional customers likely to make repeat purchases.

Client Overview and Challenges Encountered

Client Overview: A premier multinational Athleisure brand headquartered in Europe, boasting an annual revenue exceeding $8 billion.

Challenges Faced: The client’s Ecommerce team encountered hurdles in effectively identifying and engaging transactional customers expected to become repeat purchasers.

Quantzig's Strategic Solutions

• Customer 360 Datamart Development: Crafting a comprehensive Customer 360 Datamart integrating demographic, transactional, channel, and behavioral data.
• Attribute Identification: Pinpointing potential attributes influencing purchase behavior to lay the groundwork for precise customer segmentation and targeting.
• Propensity Modeling: Identifying customers with heightened propensities for repeat purchases, along with determining key attributes steering propensity levels.
• Activation Plan Development: Proposing activation plans tailored to both inner loop (Website) and outer loop (Campaigns) customer journeys for personalized engagement strategies.

Impact Achieved

• Key Cohort Identification: Identifying crucial customer cohorts and their propensity levels, facilitating systematic retargeting efforts.
• Campaign Execution Enhancement: Optimizing campaign execution strategies, including customer pool identification, messaging insights, and performance measurement.
• Repeat Customer Rate Enhancement: A significant 20% increase in repeat customer rate during the assessment phase, validating the effectiveness of the implemented solutions.

#CampaignOptimization #CustomerRetention

Introduction

Measuring campaign effectiveness is crucial for businesses to comprehend the outcomes of their marketing endeavors and devise strategic responses accordingly. Proficiency in assessing and interpreting key performance indicators (KPIs) is essential for marketing professionals seeking data-driven insights into the success of their campaigns. This case study showcases how Quantzig’s innovative campaign analytics solution empowered a leading multinational Athleisure brand to identify key customer cohorts, their propensity levels, and achieve a noteworthy 20% increase in repeat customer rate during the assessment phase.

Discover the meaningful insights derived from data through our analytical tools and platform capabilities. Schedule a demo today!

Quantzig’s Success Story

Client Overview: A leading multinational Athleisure brand headquartered in Europe.

Challenges Encountered: The client’s Ecommerce team faced challenges in effectively identifying and engaging transactional customers likely to become repeat purchasers.

Solutions Provided: Quantzig's solution encompassed constructing a comprehensive Customer 360 Datamart, identifying key attributes influencing purchase behavior, determining customers with higher propensities, and devising activation plans for both website and campaign customer journeys.

Impact Delivered: Identified crucial customer cohorts and their propensity levels, optimized marketing campaign strategies, and achieved a notable 20% increase in repeat customer rate during the assessment phase.

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