Every successful import or export business requires a trustworthy supply network. As a result, it is important that you select a freight forwarding partner who can handle both your international and domestic needs swiftly and effectively.

Freight Forwarders are businesses that specialize in coordinating the shipment and logistics of commodities from beginning to end of the supply chain.

Because the international supply chain includes so many distinct processes and stakeholders in several countries, freight forwarders specialize in integrating services to streamline global freight movements. 

Freight forwarding companies are industry specialists with extensive experience and knowledge of all of the complex transportation and logistical arrangements involved in international trade. 

They will act on shippers' behalf to organize services such as export documents, international sea freight charges, customs clearing procedures, custom duties, port processing fees, local trucking, and maritime insurance.

So, what Freight forwarding services should you look for when selecting a freight forwarding partner to meet your supply chain requirements? 

There are a few measures you can take to select the finest freight forwarder for your needs and industry.

Consider Industry Experience

Experience is a crucial element. It shows how effectively the company is prepared to deal with frequent challenges in international shipping, such as dock worker strikes, port closures, cargo reroutes, customs, and warehousing. 

Only an experienced freight forwarder can ensure that your goods arrive at their destination without delay, regardless of any complications or concerns.

Is this freight forwarder experienced in your industry? 

Freight forwarders can generally transfer cargo, but they may lack market-specific experience. 

It is critical to find a company that employs local professionals in your field. 

You should hire a freight forwarder with global reach. 

Are they close to your clients and suppliers? Can they grow alongside you as your firm grows?

Risk Management

By definition, global transportation creates unstable conditions. 

You need a freight forwarder who can limit risks and resolve issues as they arise. They should be active and provide solutions on a timely basis. 

Cargo insurance is one type of risk mitigation method. Make it important to inquire about the types of cargo insurance available because exposing your firm to conventional carrier liability could be a costly error. 

Search for open communication and transparency. You need a friend, a partner during times of distress.

Confirm A Wide Array Of Services

If you want to optimize your whole supply chain, wouldn't it be convenient to have a 'one-stop shop' for all of your freight and logistical needs? 

If your firm requires multi-modal shipments or has to store items in a warehouse for an extended period of time, you should deal with a freight forwarder that offers air freight, sea freight, road transport, and logistics solutions. 

While most freight forwarders can handle air and sea transportation, as well as rail and road haulage, can they also help you with customs compliance or 3PL services? 

Being able to employ the same firm not only to transport your goods from point A to point B, but also to deliver them to your end customer, allows for a more fluid and cohesive approach. 

You should review all areas of your supply chain with potential forwarders to verify they offer all of the services you may need. 

If they simply serve the local area or have limited choices, they may be unable to be adaptable when you need to deviate from the norm.

Check licenses, Accreditations and Permits

Freight forwarders must have several permits and documents to handle your shipment, as well as special licenses for transporting sensitive and risky goods. 

Ensure that your provider has the necessary licenses for you and that they are publicly available.

Consider a freight forwarder with a membership of trade associations.  

Membership in associations such as FIATA (International Federation of Freight Forwarders Associations), or IATA (The International Air Transport Association) demonstrates that the company operates ethically and complies with all applicable legal requirements.

An AEO (Authorized Economic Operator) certified freight forwarder has the added benefit of being able to use simplified customs processes. Holders of the AEO designation, a globally recognized customs accreditation, are expected to provide secure and efficient supply chain security standards.

Customer Services

Communication is essential. While anyone can provide a service, a good corporation takes the time to establish relationships and genuinely understand your business requirements. 

Logistics is a complicated business, and your forwarder should handle your shipment from start to finish. 

However, you require the specifics. Your logistics company should give online tracking, timely notifications, and personal phone calls if you have any issues or concerns.

Choose a freight forwarder that provides you with a dedicated Client Relationship Manager (CRM), who will be your single point of contact for the whole supply chain process. 

Having a dedicated point of contact ensures complete visibility throughout the supply chain. 

As a result, the CRM will be aware of any difficulties that may develop and will be able to address them, offering solutions to avoid supply chain delays and associated additional expenses.

Conclusion

When choosing freight forwarding companies, take your time and conduct thorough research. 

The freight forwarder you choose will determine the success of your business. 

The perfect freight forwarder will understand your specific needs and give you with the degree of freight forwarding services that you require for your business. 

While it may be tempting to use the services of the freight forwarder with the lowest prices, evaluate why they charge less than everyone else. 

If something appears too good to be true, it generally is! 

Whereas you may save money in the beginning, you will most certainly pay for it later in the form of delays, extra fees, and poor service. 

For the ultimate supply chain service providing, search for a freight forwarder who offers good services.